Actionable reports and insights
We provide insights-focused reports and analytics tools on more than 1,000 leading consumer companies and products across all major sectors.
Help business leaders and investors make better real-time decisions.
Provide uniform benchmarking for easy comparisons.
Highlight key trends and factors creating competitive differentiation and re-defining industries.
Link customer satisfaction with company valuations and other financial metrics.
The average customer survey gets a 2–7% response rate. We create up to 30% response rates with our proprietary approach.
Our data is different
Our data is more representative and benchmarked.
By minimizing feedback from the loudest voices who often respond to surveys, we capture true crowd-sourced sentiments. We provide unfiltered, proprietary data on your business, your competitors, your investments, and other relevant companies.
Designed for you
We believe the successful businesses of the future will be built around the customer. We design our data reports so that multiple parts of your organization can use them.
Actionable insights with diverse uses.
Arm yourself with quality insights to better inform your decisions.
Growth and performance
Unearth potential areas to drive incremental revenue and better performance.
An investing edge
Use our data to anticipate market trends and competitive developments.
“Net Promoter, NPS, and the NPS-related emoticons are registered U.S. trademarks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.”