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EXPRESIT GIVEAWAY WINNERS
This Loyal Customer Drives 25 Miles Just For the Great Customer Service at this Retailer
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EXPRESIT GIVEAWAY WINNERS
“Better Call Saul” Is Not Just a TV Show: It’s Also What This Customer Would Advise for Anyone Looking to Buy a New Car
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EXPRESIT GIVEAWAY WINNERS
Father of Six & Small Business Owner Becomes an Expresit Giveaway Winner For Recognizing an Outstanding GameStop
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EXPRESIT GIVEAWAY WINNERS
Great Customer Service Made Longtime Nashville Predators Fans Gain a “Smashing” New Love for the Game
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LISTENING IS THE NEW ROI: 5 QUESTIONS WITH HUNDREDX CEO ROB PACE
A full 500 business executives noted that despite 89 percent of business executives believing instant customer feedback is critical, just 73% leverage real-time customer feedback tools to drive business strategies, retention and content.
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HUNDREDX: WHERE EMOJIS MEET CUSTOMER FEEDBACK
Feedback is an invaluable tool for businesses. That's not a groundbreaking statement by any stretch but the ways in which organizations gather digital feedback are in continual flux.
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97 PERCENT OF EXECUTIVES BELIEVE CUSTOMER SATISFACTION KEY TO SUCCESS
“These results underscore that customer and employee retention is top-of-mind for business executives,” says Rob Pace, CEO and
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EXPRESIT GIVEAWAY WINNERS
Eshom Campground creates not just one, but many happy campers, thanks to Ranger Steve: our July Expresit Giveaway winner.
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SIX WAYS LISTENING IMPROVES THE CUSTOMER EXPERIENCE
It takes at least two people to have a conversation, and one of the keys to a successful conversation is listening. Being a good listener can create trust and confidence.
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HOW TECH TOOLS CAN GROW CUSTOMER LOYALTY
If talk really is cheap, then can the act of listening pave the path to untold riches? It's quite possible—at least from a corporation's perspective, according to a recent survey from HundredX.